I bought a design on Friday for my new theme on Etsy from Sugar Street Studios Studio07Designs and I have to say I’m anything but satisfied with the results. I’m still searching for a new design and I promise that my newest product review site will be spectacular one day. I hope, lol. I’ve never had to give someone a bad review before but the thing has been shady from the get go. The reason I selected this shop was because of their customer satisfaction policy…
I mean, that’s what this means right?
Here is the theme I purchased… would have looked lovely if it had worked for MY screen.
But, it didn’t. And despite my efforts at getting the site owner to realize that it was my screen she needed to set it up for, I’ve decided to dispute it with PayPal. We clearly are two strong willed individuals and resolving this between ourselves is not working. I was brought up under an honorable code of ethics when it comes to my professional work, nursing and reviews, that clearly this shop owner wasn’t.
I was promised a right sidebar but received a bottom one instead. Again, it was my screen she needed to adjust the theme for but it wasn’t worth her time nor effort to have a happy customer and she made it clear that my 1 bad review wouldn’t matter….
right bottom sidebar *sigh*.
No matter how I view this, bottom is bottom.
After some bickering back and forth between the shop owner and myself, I removed the theme and realized that it was going to be a lesson learned. I’ll stick to the companies that I have worked with in the past that truly do strive to have 100% happy customers.
If you are looking for a new site theme, look elsewhere :).
That is all.
HAVE YOU EVER MADE A PURCHASE THAT YOU REGRET?